Alexander Wünsche is the President of Zahntechnique Dental Laboratory. Alexander completed a 4-year multidisciplinary program at the Otto Umfried school of dental technology in Nuertingen, Germany, and attained accreditation as a CDT in Friedrichshafen, Germany. After graduation, he traveled to Ravensburg, Germany, and began working with high-end laboratories who focused on implant and all-ceramic restorations. Today, Alexander fabricates a wide variety of case types and also specializes in cosmetic and complex implant restorations. He has been published in dental journals such as Compendium, Inside Dental Technology, The Journal of Dental Technology, and Lab Management Today. Alexander speaks internationally regarding innovations in dental technology.

Full arch dentistry is in all minds and more important than ever before. Multiple workflows and evolutions in equipment and material can make it very confusing in how to approach a full arch rehabilitation. Alexander Wuensche is explaining in this program his way of utilizing the latest equipment and materials to accomplish predictable results for full arch restorations. He will go over the different workflows and how DigiLog can be a great solution for success. How to start, stage and communicate in the treatment team is the path through this program.

Upon completion of this course, attendees should be able to:

• Find your treatment team.

• Understand material options.

• Learn how to communicate within the team.

• Understand how to combine digital and analog to DigiLog.

• Understand the different approaches of full arch rehabilitations.

Dr. Mehta received his BDS degree from Punjab Government Dental College and Hospital, India in 1967 and his MDS degree from King Georges College and Hospital Lucknow India in 1969. He earned a Post Graduate certificate in Periodontology in 1971, and then earned a Master of Science from Tufts University School of Dental Medicine in 1973 followed by his IS DMD in 1977. For over 49 years, Dr. Mehta has been a part of the faculty at the Tufts University School of Dental Medicine. In 1976, he founded and directed the first school based TMD center in the country which grew into the current Craniofacial pain center at Tufts. He has also served as Chairman of General Dentistry and Associate Dean for Global Affairs amongst other positions at Tufts. He is currently Professor Emeritus at Tufts University and is a Diplomate in Orofacial Pain and Dental Sleep medicine. For the past 40 years has lectured nationally and internationally on these topics. Dr. Mehta has received numerous awards from various dental organizations including the prestigious Hayden Stack Award from the American Academy of Craniofacial Pain and, 2015 Clinician of the Year from the Massachusetts Dental Society to name a few. He has published extensively in peer reviewed journals, chapters in major textbooks, is editor of the sleep section for the Journal of Craniomandibular and Sleep Practice and sits on the editorial board of several other international publications. He is the senior author of the textbook Head, Face and Neck Pain: Science, Evaluation and Management published by Wiley in 2009. 

This lecture is broken into many sections . Just as our patients are complicated, concepts of TMD and dental sleep problems have many avenues of assessment and management. This lecture is not meant to be the only way to assess and treat rather it is one person’s personal experience over 45 years of private practice, research, and teaching at Tufts University School of Dental Medicine. In trying to develop simplified techniques of teaching dental students it has been my observations that the longer we are in the field of dentistry the less we tend to look at the patient as a full human being and more as a tooth.

In this field however our concepts of limited focus have been the cause of many unsuccessful and sometimes unnecessary treatments.

Topics that will be covered include:

• Historical facts and fiction of dental Occlusal concepts that have been cemented into our education and have formed our treatment concepts.

• Definitions of TMJ, TMD, Orofacial Pains and other descriptors that have complicated the path for many practicing dentists and led to many concepts of treatments.

• Symptoms of the TMD patient and role of bruxism in pain and interactions with obstructive sleep apnea. Can we use symptoms as an assessment tool based on research findings?

• Is there a commonality of dental occlusion in these patients that could lead to a more simplified algorithm for diagnosis and management?

• Are there means of predicting these disorders and taking steps to minimize the occurrence in our dental patients?

• What are the most effective means of utilizing bite appliances in a three-dimensional model of maxillo-mandibular jaw relationships?

• How to address the wrong but generally held concepts that “TMD” patients are crazy anyways?

• Multidisciplinary concepts of managing these patients successfully.

Upon completion of this course, attendees should be able to:

• How to categorize their patients into simpler diagnostics categories.

• How to assess the patients through a step-by-step clinical assessment.

• When to treat, how to treat and when to refer.

• Hopefully when not to fall asleep during the lecture.

Irena Sailer, Prof Dr med dent, is chair of the Division of Fixed Prosthodontics and Biomaterials at the University of Geneva and adjunct associate professor in the Department of Preventive and Restorative Sciences at the University of Pennsylvania School of Dental Medicine. In 2019, she received an Honorary Skou Professorship of digital dental technologies, fixed and implant prosthodontics, and biomaterials at Aarhus University, Denmark. Dr Sailer is editor-in-chief of The International Journal of Prosthodontics and coauthor of over 150 peer-reviewed publications as well as the books Fixed Restorations: A Clinical Guide to the Selection of Materials and Fabrication Technology (Quintessence, 2021) and Color in Dentistry (2017). She holds several patents on esthetic coatings of dental/medical devices and a digital dental splint.

The recent digital technology offers numerous new and efficient options for planning and conducting implant and restorative treatments. Within digital dentistry cone beam CT scanning and optical impressionning are the first steps towards a digitalization of the patient’s intraoral situation. The resulting digital files are then used for the virtual planning and guiding implant placement. The main goal is to initially define and later on follow a systematic and evidence based treatment plan, in simple as well as more complex dental rehabilitations. In the restorative phase digital dentistry is used to virtually design reconstructions, which thereafter can be milled out of prefabricated blanks of different materials with aid of CAD/CAM systems. Evenmore, these CAD/CAM reconstructions can either be made in a centralized production facility or chair-side in the dental office. The digital systems available today offer numerous advantages, like e.g. the precision of the reconstructions. A high number of studies has demonstrated good accuracy of the current subtractive manufacturing, i.e. the computer aided milling or the grinding of ingots. More recently, additive procedures have been introduced. Stereolithography, laser sintering or printing of materials like wax, resins, or metals has shown to be even more precise than the subtractive manufacturing. Furthermore, the additive fabrication of reconstructions may even be more efficient due to the fact, that less time may be needed for the fabrication and no material excess is produced. Finally, the digital workflow and the associated additive procedures, is not only interesting for the planning and fabrication of implant reconstructions but also for a better patient/dentist communication. As an example, 3D prosthetic diagnostic files or digital wax-ups or set-ups maybe printed out of resin and used for try-in in the clinical situation.

Upon completion of this course, attendees should be able to:

• Learn a systematic approach of evidence based treatment planning.

• Learn and understand the value of conventional and digital diagnostics.

• Learn about cemented vs. screw retained reconstructions.

• Learn about the restorative options, their possibilities and limitations.

• Learn to select restorative options for predictable white and pink esthetic.

Jeffrey S. Rouse, D.D.S. maintains a private practice in San Antonio, Texas and practiced with Drs. Gregg Kinzer and Frank Spear in Seattle, Washington. In 2017, he became a member of the Resident Faculty at Spear Education in Scottsdale, AZ. After graduation from dental school in San Antonio, Dr Rouse completed a 2-year General Practice Residency at the University of Connecticut Health Science Center. He practiced family dentistry for twelve years before returning to school. Dr Rouse received his specialty certificate in Prosthodontics from the University of Texas Health Science Center at San Antonio in 2004. He is past president of the of the American Academy of Restorative Dentistry and the Southwest Academy of Restorative Dentistry.

Dr. Rouse has written numerous journal articles including a portion of the “Annual Review of Selected Dental Literature” published each summer in the Journal of Prosthetic Dentistry. He has a textbook published in 2016 by Quintessence titled "Global" Diagnosis: A New Vision of Dental Diagnosis and Treatment Planning written with his teaching partner, Dr. Bill Robbins.Furthermore, he has contributed chapters on porcelain veneers and anterior ceramic crowns to three editions of a dental textbook. Dr. Rouse lectures nationally and internationally on a wide variety of topics ranging from dental esthetics to airway prosthodontics.

The hardest beliefs to change are those learned in dental school or residency. The first exposure to a concept seems to stick even when presented with new clinical evidence to the contrary. Dr. Rouse will present a personal journey of airway-induced problems found in three of his patients. All three were missed by the "normal" medical and dental practices and procedures. No one bothered to ask, "Could this be Airway?" Dr Rouse will also present the anatomic links to stressful breathing that can be resolved with dental procedures. Those treatments are typically the same ones proposed if you were focused only on the esthetic and functional concerns. Beautiful smiles and faces are heathy ones as well. By highlighting the health implications, it makes the conversion to treatment easier and your practice more profitable. Finally, this course has nothing to do with making appliances. It has everything to do with changing anatomy and, in turn, your patients’ lives.

Upon completion of this course, attendees should be able to:

• Dentistry’s unique ability to recognize airway alterations before medical disease progression.

• Detection of three cases presenting routinely to general and specialty practices.

• Understand the impact of airway dysfunction on dental treatment planning of complex cases.

Dr Darria Long earned her medical degree from the University of Rochester School of Medicine, her residency in emergency medicine from Yale University School of Medicine where she was a clinical Instructor, and her MBA from Harvard Business School. She later joined the faculty of Harvard Medical School where she was an instructor of Medicine. Dr Darria is a national spokesperson for the American College of Emergency Physicians, and now a TV regular across national and international networks. She is an author in the pre-eminent textbook of emergency medicine, Harwood-Nuss Clinical Practice of Emergency Medicine, as well as author of multiple medical journal articles.

Dr Darria Long is a Harvard and Yale-trained ER doctor who functions amidst uncertainty and continual unpredictability. She is forced to make critical decisions with incomplete information on a daily basis. In fact, these are hallmarks of life in the ER! The stress can seem unbearable at times, and yet nowhere is it more critical to make good decisions and lead teams through threatening circumstances. So, what are Dr Darria's secrets to handling stress and chaos? Wouldn't each of us like to know how she and her ER team do it?

She has spent her entire career preparing for this new normal, and can help dentists and their team adjust as well. She will introduce and teach participants a system that allows flexibility, minimizes cognitive load, and helps maintain presence- a system everyone can use to prevent or minimize stress and chaos in both their personal and work lives. Just because we never know what's coming through those doors next doesn't mean we cannot be ready for it.

Upon completion of this course, attendees should be able to:

• Recognize and defuse incomplete information, unpredictability and total uncertainty of this time

• Minimize the feeling of constant busy-ness where they’re always running but feel like they’re spinning their wheels

• Recognize strategies to keep calm and make good decision in times were stress is unrelenting

Greg Campbell is recognized nationally and internationally as an expert on advanced adhesion, minimally invasive dentistry & integrating CAD/CAM workflows into dental practices. He is sought-out by industry leaders to lecture, train, & consult on these topics in addition to having authored two books on the clinical training with CAD/CAM dentistry and CAD/CAM materials and software. He was one of just eleven advanced trainers for CEREC in North America. He has taught courses on computer guided implant surgery & digital restoration of implants and was a consultant for the development of digital smile creator software and has lectured at Chicago Midwinter and the Greater New York Dental Conferences on these topics. He is a published author on digital integration for the ADA, Compendium & Dental Products Report and maintained a successful private practice for 35 years in Long Beach, California and recently relocated to Del Mar, California.

To link cutting-edge dental research to everyday clinical dentistry, this course will cover the latest research guidelines for caries removal and restorative techniques. It will help the attendee understand different adhesives and how to modify and use them in different clinical procedures. This course will review restorative techniques, selection of ceramics, and how to avoid failure of restorations. This program is supported by Kuraray.

Upon completion of this course, attendees should be able to:

• Understand the latest research guidelines for better restorative dental treatment

• Identify, select and effectively use the latest prosthetic materials in different clinical situations

Dr Wael Att is a Professor of Prosthodontics at the Department of Prosthodontics at Tufts University School of Dental Medicine. He is also a Professor of Prosthodontics at the School of Dentistry, University of Freiburg, Germany. Additionally, Dr Att is the Head of the United States Education Delegate of the International Team for Implantology (ITI) and the United States Ambassador of The European Association for Osseointegration (EAO). Dr Att is a board-certified prosthodontist from the German Society of Prosthodontics and Biomaterials (DGPro) since 2004 and an active member of multiple professional organizations, including the European Academy of Esthetic Dentistry (EAED), International Academy of Digital Dental Medicine, International College of Prosthodontists, Greater New York Academy of Prosthodontics and others. He serves as Past-President of the International Academy for Digital Dental Medicine (IADDM), Past-President of the Prosthodontics Group of the International Association for Dental Research (IADR) as well as President of the Arabian Academy of Esthetic Dentistry (ARAED). A widely published and internationally respected clinician and lecturer, Dr. Att’s main focus within teaching, research and private practice is esthetic and implant dentistry as well as the implementation of cutting-edge digital technologies in both reconstructive and multidisciplinary dentistry.

The shift towards implementing digitally-driven 3D engineering tools in reconstructive dentistry is evident. Digital technologies aim to improve the quality and capabilities of dental examination, diagnosis, and treatment, as compared to conventional methods. However it remains uncertain whether these digital tools can facilitate improved accuracy in data acquisition and assessment, superior efficacy in treatment planning, and faster manufacturing processes. This course provides an overview of 3D engineering in comprehensive dentofacial rehabilitation on teeth and implants and discusses the possibilities and advantages of both conventional and digital approaches. Also, contemporary workflows will be demonstrated through multiple case presentations.

Upon completion of this course, attendees should be able to:

• To identify the different components of the digital workflow in reconstructive dentistry

• To understand how the combination of different digital technologies can benefit the overall treatment

• To discover the advantages of implementing the digital workflow in complex rehabilitations on teeth and on implants

• To gain knowledge about material selection for different clinical scenarios

Dr. Vinay Bhide is a board-certified Periodontist who provides the full scope of surgical periodontal and dental implant therapy. In addition to conventional periodontal procedures such as pocket reduction and crown lengthening, Dr. Bhide has a special interest in esthetic and reconstructive periodontics, procedures including soft tissue grafting for correction of gingival recession, periodontal regeneration, and pre-prosthetic site development procedures such as alveolar ridge augmentation, maxillary sinus floor augmentation (both direct and indirect), and guided bone regeneration (GBR). Dr. Bhide holds the rank of Assistant Professor at the University of Toronto and is involved in didactic and clinical teaching of periodontics at both undergraduate and post-graduate levels. He has lectured nationally and internationally on various topics related to periodontology.

In this rescue mission workshop, Dr Vinay Bhide is faced with the task of reconstructing the anterior maxilla after implants have failed due to peri-implantitis. Sounds straightforward, doesn’t it? It is, until it isn’t! Surgical reconstruction of a deficient ridge in preparation for dental implant therapy has been shown to be a successful and predictable modality of treatment. Now, super-impose a history of peri-implantitis and failed implants onto this scenario and things aren’t so linear anymore. This workshop will showcase a 47-year-old patient who had implants placed in the anterior maxilla and restored with a fixed bridge and subsequently developed peri-implantitis after more than five years in function. The implants were lost to the disease process leaving Dr Bhide the formidable task of reconstructing the deficient, residual ridge for implant therapy… again! While the reconstructive surgery went well, the post-operative healing events that ensued did not. Faced with an already compromised site which was now healing poorly:

• How could the initial peri-implantitis and bone loss have been prevented in the first place?

• What would Dr Bhide have to do to change the course of treatment so this case could be restored successfully?

• Attendees of this workshop will get an insight into surgical complications and how to deal with them effectively so the ultimate goals of esthetics and function can be achieved!

Upon completion of this course, attendees should be able to:

• Understand surgical approaches for ridge construction in preparation for implant therapy in sites with a previous history implant failure due to peri-implant disease

• Appreciate the potential for post-operative complications and the problem-solving required to deal with them for a successful prosthetically driven result

FULL TEAM INCLUDED!

Dr David Lee Hill, Jr is a Board Certified Oral and Maxillofacial Surgeon. Dr Hill completed a four-year residency training in Oral and Maxillofacial Surgery at the University of North Carolina . He also completed a two-year General Practice Residency at the University of North Carolina Hospital and received his Doctor of Dental Surgery from the West Virginia University School of Dentistry. He received his Bachelor of Science in Biology from West Virginia University. Dr Hill currently serves as an Adjunct Clinical Instructor at the Department of Oral and Maxillofacial Surgery at UNC-Chapel Hill and has participated in numerous volunteer projects providing dental and oral surgical care to underserved populations in the United States and abroad.

Dentistry is an ever-changing field, with the newest technologies and clinical information being introduced daily. This program will review systems/protocols that are currently used within the oral and maxillofacial surgery office and reexamine how these, in turn, affect patient care. Additionally, this session will review updates on pharmacology and various medical topics, including sleep apnea, hypertension, obesity, diabetes, drug use and more.

Upon completion of this course, attendees should be able to:

• Identify medical systems/protocols used within practice

• Understand how various, underlying conditions may intersect to affect patient care

FRONT OFFICE & ADMINISTRATIVE TEAM INCLUDED!

Dr Bobbi Stanley graduated from the University of North Carolina School of Dentistry in 1993. She is a Master in the Academy of General dentistry, a Diplomate in the International Congress of Oral Implantologists, and a Fellow at the prestigious Las Vegas Institute for Advanced Dental Studies. She is a Sustaining Member of the American Academy of Cosmetic Dentistry, the International College of Cranio-Mandibular Orthopedics, the International Association of Orthodontics, and is a Qualified Member of the Crown Council. Dr Stanley is the Adjunct Professor in the Department of Prosthodontics a the University of North Carolina at Chapel Hill School of Dentistry.

Delivering excellent customer service begins with establishing a team culture that fosters an enduring commitment to delivering extraordinary patient care. In her presentation, Dr Stanley will share her years of experience in creating a harmonious office environment. This is a setting in which patients feel cared for as individuals and team members are engaged, collaborative and committed to providing 5-star service. She will also share her formula for creating and maintaining a synergistic team spirit.

Upon completion of this course, attendees should be able to:

• Identify ways to deliver 5-star service to separate their practices from the rest of the pack

• Understand how to create a positive team culture that supports delivery of the highest quality overall patient care

• Discover how to design an immersive new patient experience to meet business goals

This presentation will provide prospective on the various components of a dental business valuation and offer guidance on approaching the valuation process. The discussion will explore several methodologies used in producing a valuation and how to incorporate results into your practice management strategy.

Upon completion of this course, attendees should be able to:

• Determine how, where and when to obtain a business valuation

• Demonstrate how a valuation can be useful in strategic planning

• Explore the key benefits of valuation from the perspective of buyer, seller and lender

FULL TEAM INCLUDED!

Dr Craig Spodak is a third generation dentist who earned his Doctor of Dental Medicine degree from the acclaimed Tufts University and graduated with highest honors in 1998. He joined his father's practice in Delray Beach, Florida after graduation. His dream was to change the way patient experience dental care and he developed a new vision for the modern dental practice with a goal to deliver comprehensive dental care in a singular, all inclusive practice. He created one of the world's only LEED Gold Certified dental facilities, which boasts not only a team of the finest dental and medical professionals from all disciples of the field, but also a holistic environment that comforts patients. Dr Spodak is an expert lecturer for Invisalign and Spodak Dental Group is one of the few Top 1 Percent providers of Invisalign in the world.

We've all heard of the great quit and an imminent recession. Your failure or success will depend on how you navigate these uncertain times. Cave in and hire an overpaid body to fill the void, or lean in and build a bulletproof team that can take your practice to the next level. This program will walk participants through how to build and keep a team to be proud of.

Upon completion of this course, attendees should be able to:

• Identify ways to attract the right team to reduce friction and yield greater performance outcomes

• Design incentives and create a culture improving the retention of your A-Team

Dr Frank Celenza is a second generation dentist. His father, by the same name, was an internationally acclaimed teacher, author and speaker in the field of Prosthodontics. Dr Frank Celenza Jr is a uniquely dual-certified in the specialties of both Orthodontics and Periodontics, a very unusual and distinctive set of credentials. This dual specialty uniquely positions him to a deeper appreciation and understanding of the adult dentition, from treatment planning right through to treatment execution. He has been involved in Post-Graduate teaching for over 20 years at institutions such as New York University, and currently at Rutgers University. He is widely published in the dental literature and has written six textbook chapters. He is an acclaimed speaker at major dental conferences both domestically and internationally. Dr Celenza has pioneered techniques and innovations in his field and his work combining implant dentistry with orthodontics was ground-breaking. Dr Celenza maintains a private practice in New York City and Westchester County, NY.

Interdisciplinary dentistry is proving to be the most effective means by which we can deliver the highest level of service to our patients. Whether addressing specific cosmetic concerns or providing advanced rehabilitation and restoration, through coordinated efforts at the specialist level, we can raise our game and provide a better end result.

This seminar will communicate to orthodontists, periodontists, prosthodontists, oral surgeons and all dentists through the demonstration of carefully documented clinical cases and specific literature citing. Areas in which the various specialists can work in concert to better serve our patients will be illustrated. Examples such as the use of forced eruption, coordination of gingival margins, implant placement and utilization in tooth movement will be examined.

Orthodontic interactions with implant dentistry will be examined in detail. Orthodontic implant site development, both from a tissue modification standpoint and establishing correct special relations, will be illustrated.Further, the use of implants as orthodontic anchorage will be illustrated in depth, both from direct and indirect strategies. From that body of knowledge, future directions for miniscrew usage will be shown, including aligner therapy and advancements in that arena.

The forum will provide for a platform upon which we can all begin to communicate and explore some of the latest developments, many of which are very exciting. Participants should come prepared to expand their thinking and horizons.

Upon completion of this course, attendees should be able to:

• The physiology of tooth movement

• The periodontal benefits of tooth position

• The implementation of adjunctive orthodontic modalities for prosthetic benefit

• How orthodontics can interact with implants

DENTAL ASSISTANTS INCLUDED!

Dr Gordon Chee completed his dental degree at the University of Alberta in 2000, and began practicing general dentistry and cosmetic dentistry in Vancouver. Originally from Lethbridge, he has now returned to Alberta, having joined the Aesthetic Dental Studio in February 2006. Photography is one of Dr Chee's passions. He enjoys taking artistic photos that showcase a patient's treatment results in a unique and exciting way. Over the years, Dr Chee has had the opportunity to speak at various summits and conferences and served as a guest instructor at the 2019 Dental Influencers Alliance Conference in Phoenix, Arizona.

Photography is an indispensable tool to optimize lab communication, assist with case presentation and market your dental services. This program is intended to educate the dental team about how to take the proper dental photography, both individually or in tandem with the dentist and/or other team members. During the session, attendees will learn proper camera settings for intraoral photography and patient portraiture. They will also learn techniques for proper retraction, angulation and shade matching.

Upon completion of this course, attendees should be able to:

• Understand predictable photography techniques to achieve high quality imagery in the dental office

• Identify ways to leverage the use of dental photography to increase patient understanding of case presentations, resulting in higher case acceptance

Dr Sam Bakuri is a board-certified periodontist in Pittsburgh, PA. He is a national and international speaker for Straumann, an ITI Fellow and Chairman of the marketing committee with the International Association of Dental Specialists. Today, he has over 20 clinicians that work with him on full-arch cases, averaging 150 arches per year.

Full-arch dental implant treatment has become a viable treatment option for a significant percentage of our dental patients. Despite the growing demand for this treatment, dental clinicians all over the country are not performing this treatment at a frequency that meets the population’s demand.

Successfully meeting the demand for full-arch implant treatment requires a strong and specific plan to introduce this treatment option to both the patients and to the referring dentists. Executing this treatment with confidence and ease is essential on both the surgical end as well as the restorative end. When patients have a positive experience and a positive outcome, they will spread the word of their life-changing experience. Referring doctors will look forward to their next exciting case with you!

In this 4-hour course, you will learn about Full-Arch Critical Team Success (FACTS). This includes:

• Mapping the patient's experience. Learn how to create a patient journey map through the entire treatment process. The map will focus on each interaction you will have with the patient and how you can improve their experience at each step of the journey. You will be introduced to Ritz Carlton service techniques that you and your entire staff can implement in your office.

• Creating a process that offers a consistent and smooth experience for both the patient and the referring doctor. You will learn how to assemble teams that support this process in both offices, knowing who is responsible for what, so that the surgeon and the restorative doctor will always be on the same page.

• Learning how to attract full-arch cases, utilizing non-traditional referral techniques, including Direct to Customer Marketing (DTCM). DTCM can significantly help both you and your referral network to increase revenues and to expand the level of services you provide to your community

FRONT OFFICE & ADMINISTRATIVE TEAM INCLUDED!

Dr Travis Campbell graduated from Baylor University in Waco, Texas and then Baylor College of Dentistry in Dallas, Texas. Over the ensuing years, he has built that single dentist practice to its current position as one of the top one percent in the country. Through his experiences, he cultivated a personal "mission" to try and help other dentists avoid the typical pitfalls to become highly successful business owners. Dr Campbell is an author, trainer, speaker at dental conferences, a contributor to various online dental communities, and dental coach/consultant. He has been dubbed "The Practice Whisperer", which became the title of his first book as released in 2019.

Managing dental insurance claims can be frustrating and time consuming. The main challenges creating these frustrations are unnecessary and come from common myths surrounding insurance. These myths and misunderstanding are what drive offices to spend too much time fighting claims that can be easily approved with changes in documentation. This course will focus on understanding how to simplify the process, improve collections, and ultimately have happier patients who enjoy the more favorable reimbursements you can achieve for them.

Upon completion of this course, attendees should be able to:

• Understand how to avoid most insurance denials, especially on periodontal issues and crowns

• Understand how to spend time less with claims and improve collections

Dennis P. Tarnow is currently Clinical Professor of Periodontology and Director of Implant Education at Columbia School of Dental Medicine. He is the former Professor and Chairman of the Department of Periodontology and Implant Dentistry at New York University College of Dentistry. Dr. Tarnow has a certificate in Periodontics and Prosthodontics and is a Diplomat of the American Board of Periodontology. He is a recipient of the Master Clinician Award from American Academy of Periodontology, Teacher of the Year Award from New York University and Distinguished Lecturer Award from the American College of Prosthodontics in 2015. Dr Tarnow has a private practice in New York City, and has been honored with a wing named after him at New York University College of Dentistry.

TOPIC I: Immediate Extraction Socket Management in the Esthetic Zone and Molars . What we know, what we think we know, and what we don’t know about?

Immediate placements of implants into extraction sockets is an exciting treatment alternative for our patients. However, there are many potential short and particularly long term risks which the practitioner must be fully aware of. This presentation will focus on the potential problems and benefits both clinically and biologically when the choice of immediate socket placement is made for single and multiple sites. This will be an evidence based presentation that will be objective about the best and simplest way to treat these types of cases.

Upon completion of this course, attendees should be able to:

• Identify what type of healing takes place against the implant in immediate socket placement

• Know how to minimize recession with immediate provisionalization

• Know the proper crown contour for immediate provisionals

TOPIC II: Interdisciplinary Management of Aesthetic Problem Cases

The treatment planning of complex cases requires the highest level of knowledge and skill of the treating team. It is an orchestration of procedures including proper sequencing and timing that makes the difference. An envisionment of the final case before starting is required to know where the goal of treatment will be directed. This, n conjunction with the patients needs and clinical situation comprise the decision-making process for what is the best treatment for the patient.

Upon completion of this course, attendees should be able to:

• Which teeth to save or extract?

• Should implants be placed immediately or in a delayed protocol?

• Should multiple implants be placed in the aesthetic zone?

After spending 12 years at Harvard University, Shawn Achor has become one of the world’s leading experts on the connection between happiness and success. His research on mindset made the cover of Harvard Business Review, his TED talk is one of the most popular of all time with more than 13 million views, and his lecture airing on PBS has been seen by millions. Mr Achor has lectured or worked with more than a third of the Fortune 100 companies, as well as the NFL, the NBA, the Pentagon and the White House. He is the author of New York Times best-selling books The Happiness Advantage (2010) and Big Potential (2018). Mr Achor has now lectured in more than 50 countries speaking to CEOs in China, doctors in Dubai, schoolchildren in South Africa, and farmers in Zimbabwe.

Most business is done under the guideline that if you work harder you will be more successful, and then you will be happy. This formula is scientifically backward. More than a decade of research shows training your brain to be positive first actually leads to greater success at work. In fact, only 25 percent of job success is predicted by intelligence—the rest is determined by your optimism, social support network, and the ability to manage energy and stress in a positive way. Based on his book, The Happiness Advantage, and research studying top performers at Harvard and the world’s largest banks and fortune 500 companies, Mr. Achor explains what positive psychology is, how much we can change, and practical applications and strategies for reaping the happiness advantage in the midst of change and challenge.

Upon completion of this session, attendees should be able to:

• Understand the importance of positivity— that brains in a positive state are more imaginative, responsive and flexible.

• Recalibrate and move away from negativity, doubt and worry with practices that elevate their daily experience and maximize happiness.

 As the use of dental implants has become the gold standard for the treatment of edentulism, this program will present a systematic decision-making approach to the treatment options of the edentulous arch. In addition, different material choices will be discussed. Current literature will be analyzed to highlight the pros and cons, predictability, and limitations of restorative materials used for the edentulous arch.

William Robbins maintains a full-time private practice and is an adjunct clinical professor at the University of Texas Health Science Center at San Antonio (UTHCSA). He graduated from the University of Tennessee Dental School and completed a rotating internship at the VA Hospital in Leavenworth, Kansas, and a 2-year general practice residency at the VA Hospital in San Diego. Dr. Robbins lectures widely, publishes extensively, and is the coauthor of two textbooks. He has won several awards, including the Presidential Teaching Award at the UTHSCSA, the 2002 Texas Dentist of the Year Award, the 2003 Honorary Thaddeus V. Weclew Fellowship Award, the 2010 Saul Schluger Memorial Award, and the 2016 Academy of Operative Dentistry Award of Excellence.

This lecture will discuss a wide range of dental topics in which Dr. Robbins have experienced failures. He will use these failures to provide the lessons he have learned. These will include discussions about Biologic Width, Communication with Specialists, Communication with Patients, Implants in the Anterior Maxilla, Porcelain Veneers, Esthetic Crown Lengthening, Sleep Disordered Breathing, Dental Materials and Bonding Agents.

Upon completion of this course, attendees should be able to:

• See many clinical and behavioral failures that the speaker has experienced during his 50 years of clinical practice

• Learn the lessons that the speaker has learned dealing with these failures